Luxe Belle Frequently Asked Questions

What is the advantage of an individual lease?

With an individual lease, also called by the bedroom lease, you are responsible for your own monthly rent and the regular upkeep of your part of the apartment. Unlike conventional joint leases, you are not responsible for any delinquent amounts owed by your roommates. This means if a roommate moves out early or misses a payment, all other residents are not responsible for making up the difference. Perfect for students attending The Ohio State University! 

What is a rental installment?

​The rental installment is your monthly payment for rent. We do not prorate rent, rather you are charged a total rent amount for the lease term divided into equal installments. Each rental installment is due by the 1st of each month. 

What is included in the rental installment?

Your rental installment includes furniture, high-speed internet, and water. Any other fees such as parking, electric, valet trash, and pet fees will be a separate charge.

What about utilities?

One resident per unit is required to put electricity in their name through American Power and Light. They will do the billing and the payments are made directly to the provider. For valet trash and water, there is a $16 fee per month per resident. Please note there is an annual fee of $35 for internet and an annual fee for water of $60.

How can I make a payment?

We accept online payments, personal checks, cashier's checks, and money orders. All checks should be made payable to Luxe Belle. All payments received in the leasing office will be electronically processed. For your convenience, we will also offer an online payment option, just log in to your resident portal! We are unable to accept cash.

Are you pet friendly?

​Yes, We allow up to two pets per apartment so bring your furry friends! 

Is parking available?

​Yes, assigned parking in the parking garage is offered for an additional monthly fee. Bike racks are also available in the parking garage.

Will I need a guarantor to lease an apartment?

​Unless your income is greater than three times the rental installment, you will need a guarantor. A guarantor must meet the income requirements and credit qualifications. The guarantor is financially responsible and liable for the terms of the lease and rental installments. We also partner with a third-party guarantor provider called LEAP and have additional deposit options (2 months) if you do not have a guarantor.

Do you have a roommate matching service?

​Yes, we do. Part of the application packet is a Roommate Matching Form that you will be required to complete. This form will ask you questions about your social habits, study habits, and preferences to help us match you with residents that indicate similar preferences. Please be honest on your Roommate Matching Form.

Can I request specific roommates or units?

​Yes, you can list your preferred roommates on the Roommate Matching Form with your application. All roommates must list eachother for us to confirm that all requests are mutual. You can list your floorplan preference on your application and we will do our best to place you in a floor plan that meets your requests. All requests are taken in order by the date your lease was signed and is based on availability.

How are maintenance requests handled?

​We have an on-site maintenance team during office hours. Maintenance requests can be entered online on our resident portal 24 hours a day and requests can also be made during business hours over the phone or in person. For after-hours, non-life threatening emergencies (such as no heat, no water, refrigerator not working) the maintenance team is on call 24/7.

How far away is the property from Ohio State campus?

Luxe Belle is a short 2-minute walk from OSU campus and just a 10-minute walk from the Ohio State Union!

Do you offer any mental health resources for students?

Student Quarters is proud to be an initial member of the College Student Mental Wellness Advocacy Coalition. In partnership with the Hi, How Are you Project, the coalition recently conducted a College Student Mental Wellness Survey to better understand the student experience. With accurate and actionable data in hand, the Hi, How Are You Project and Coalition members will co-create industry wide training programs, connect residents to campus resources for mental health and wellness, and promote ways to manage stress and anxiety in college. If you or someone you know needs help, please reach out. You can find the Ohio State University resources here.